IX Labs Pillars

Where Insurance Professionals Collaborate
to Reimagine Experience

Human-Centered Design

Exploring how trust, behavior, and usability shape insurance adoption. We apply behavioral science, design thinking, and real-world testing to reimagine insurance interactions.

AI & Intelligent Automation

Experimenting with AI, automation, and agentic systems to augment underwriting, claims, servicing, and advisory workflows without removing the human from the loop.

Agentic Insurance

Explores how autonomous and semi-autonomous AI systems can augment insurance workflows while keeping humans in control.

Data, Risk & Insights

Turning fragmented data into actionable insight. This lab focuses on analytics, risk signals, real-time intelligence, and decision support across the insurance lifecycle.

Story & Trust

Reimagining how insurance communicates. From brand to disclosures, we explore how clarity, storytelling, and transparency build trust in an industry known for confusion.

Gamification

Building engaged insurance communities through gamification, education, and shared challenges. We experiment with new ways to make insurance participatory, not transactional.

Step Into the Future of Insurance Experience

Connect with insurance professionals around the world who are actively reimagining how insurance works, feels, and delivers value.